Privacy Policy

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1. Introduction

Speaking with Energy Ltd (together with its affiliates referred to as “SWE” or “us” or “we”) is committed to protecting your privacy and processes personal data as a data controller in accordance with the applicable laws, regulations and rules.

This Privacy and Cookie Policy provides information about the personal data we process about you.  This Privacy and Cookie Policy explains why we are processing your personal data, what personal data we process about you and how we process your personal data, as well as your privacy rights, our use of cookies and where to go for more information.

We may unilaterally change or update this Privacy and Cookies Policy from time to time. We, therefore, advise you to regularly review this Privacy and Cookies Policy.

2. Why do we process your personal data?

We may process your personal data for the following purposes:

Website

Speaking with Energy uses cookies on its website (www.speakingwithenergy.co.uk). Cookies are small text files containing information that are stored on your user device (such as your computer, mobile phone or tablet). We only place strictly necessary and analytical cookies on your device to respectively operate the website and help us understand how the website is used and performs.

For more specific information about our use of cookies, please refer to paragraph ‘Cookies’.

Execution of an agreement

If we conclude an agreement with you for the provision of our services or to receive your services, we use your personal data to prepare, effect, perform and (possibly) terminate such agreement and maintain a relationship with you.

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Contact

You can contact us through various ways, by telephone, letter or e-mail. We use your personal data to properly handle your question or request.

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Laws and regulations and operation of our business

In some cases, we may use your personal data to comply with applicable laws and regulations, such as legally mandated reporting or other legal process requests. We may also use your personal data in the performance and organization of our business and internal management, for example to conduct audits and investigations, for mergers and acquisitions, finance and accounting, archiving and insurance purposes and in the context of dispute resolution.

3. What personal data do we process?

Personal data” is any information relating to an identified or identifiable natural person. Personal data that we process may include:

• Basic information, such as your first and last name, prefix and title;

• Contact details, such as your e-mail address, postal address and phone number;

• Professional details, such as your job title, department, name of organisation;

• Company details, such as address, trade register number, tax identification number;

• Financial data, such as your bank account details;

• Interaction details, such as digital or written correspondence;

• Personal data related to your visit of our website 

• Any other personal data relating to you that you provide to us or we obtain in relation to the purposes and based on grounds set out below.

We use your personal data that you provided directly to us. For example, when you enter into an agreement with us or when you contact us. We may also receive personal data about you from other sources, such as your employer, the trade register or by using social media platforms or other publicly available sources.

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4. How do we process your personal data?

Lawfulness of processing

We use your personal data on the following basis:

• to enter into or perform under a contract;

• for compliance with a legal obligation to which we are subject;

• for our legitimate interests (e.g. protecting our (business) interests, managing and administering our relationship with you or your employer, compliance with law and regulations, and exercising and defending our legal rights); and

• your consent, which you may withdraw at any time. Such withdrawal does not affect the lawfulness of the processing prior to your withdrawal.

Categories of recipients

Your personal data will only be shared on a strict need to know basis with:

• Our affiliated companies and existing or future investor(s);

• Our service providers, advisors, agents or sub-contractors;

• A competent public authority, government, regulatory or fiscal agency.

Data transfers

We only transfer your personal data outside the European Economic Area (EEA) and/or the United Kingdom if there is an appropriate level of protection.

Retention period

Your personal data is kept no longer than necessary to achieve the purposes stated in this Privacy and Cookies Policy or to comply with the relevant laws and regulations.

Security

We have taken technical and organisational measures to ensure an appropriate level of security to protect your personal data from unauthorised or unlawful processing and from loss, destruction, damage, alteration or disclosure.

5. How can you exercise your privacy rights?

You have the right to request access to an overview of your personal data, and under certain conditions, rectification and/or erasure of personal data. In addition, you also have the right of restriction of processing concerning your personal data, the right to object to processing as well as the right to data portability. Please bear in mind that in some cases we cannot respond to your request.

To invoke your rights, please contact us by using the contact details set out in paragraph ‘More information?’.

7. More information

If you have any questions regarding the processing of your personal data please contact us at:

Speaking with Energy Limited

Grange Meadow

Alton Green

Lower Holbrook

Ipswich IP9 2RN
United Kingdom

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If you are not satisfied with the way we process your personal data, you can also lodge a complaint with the supervisory authority.

8. Changes to this Privacy and Cookies Policy

This Privacy and Cookies Policy was last updated in 18 September 2023.